Course curriculum

  • 1

    Overview

    • Purpose

    • What You Will Learn
  • 2

    #1 — Meeting Musts

    • The 7 Meeting Musts

    • Be Professional

    • Make the Meeting About Them

    • Take Notes

    • Take Your Time

    • Ask Thoughtful Questions

    • Understood and Empowered

    • Follow Up

    • Lesson Summary

    • Let's Review
  • 3

    #2 — The Success Cycle

    • The Success Cycle

    • Do What You Say You Will Do

    • Consistency

    • Predictability & Dependability

    • Trust

    • Loyalty

    • Repeat Clients & Referrals

    • Lesson Summary

    • Let's Review
  • 4

    Survey

    • What did you think? Tell us.